BOOKING – DEPOSITS – CANCELLATIONS – DIRECTIONS – TERMS & CONDITIONS:
By booking a course with Top Talons, you are accepting and agreeing to these terms and conditions.
Deposits are non transferable and non refundable.
Please also read all of these terms and conditions and send an email to
saying that you have read and agree to all terms and conditions.
This is where you are coming to, there is a sign at the entrance which says “MARDON HOUSE”
Address : Mardon House Holymoor Road Holymoorside Chesterfield S42 7DS
Google Maps Chesterfield Venue – Click Here
From junction 29 of M1 follow the A617 (to Chesterfield)
At 1st roundabout take 3rd exit (to town centre)
At next roundabout take 1st exit (A619 – towards Chatsworth)
At traffic lights go straight on. At traffic light controlled roundabout 2nd exit (A619)
Follow road to next roundabout (Morrison’s)
select right lane and take 2nd exit, straight on (A619)
Follow road for approx 2 miles
Turn left at sign for Holymoorside onto Holymoor Road
Mardon House is on the left 200 yards just after bus stop.
Follow the A617 to Chesterfield, then route for North/South.
Head towards Chesterfield on the A619. Pass Highwayman Pub on right.
Continue to follow road for approx 2 miles and pass a petrol station on left.
Turn right at sign for Holymoorside onto Holymoor Road
Mardon House is on the left 200 yards just after bus stop.
To bring something to eat for lunch (depending on course time & duration)
To have no false nails, extensions or varnish on (if applicable for course)
ANYONE WEARING FALSE NAILS FOR NAIL COURSES OR EYELASH EXTENSIONS ON LASH COURSES, ON ARRIVAL WILL BE CHARGED £100 FOR REMOVAL.
We have the right to deny access to the course if you are wearing extensions and you will lose your deposit.
ANYONE WEARING GEL POLISH FOR NAIL COURSES ON ARRIVAL WILL BE CHARGED £40 FOR REMOVAL
No make up or eye make up for relevant courses
If you have special requirements to discuss this before course date
You need to inform us of allergies or medical issues well in advance
You will be given your kit on the course and will be using that kit for your training.
When you leave it is your responsibility to ensure you take all of your own items.
Top Talons will not be responsible for missing or spilt items.
Please note: Our gel and gel polish kits do NOT include a UV /LED lamp
Of course we want you to arrive in time to settle in but please do not arrive before the stated time
Most of our course start at 9.30am so arrival is 9.15
Acrylic and / or gel and combined nail courses start at 8.45am so arrival is 8.30
You will normally be working with other trainees on the course.
A condition of attending is that you act as model for the treatment for each other and agree to work safely and in accordance with trainers instructions.
Sometimes the trainer will arrange a model/s but this is at their discretion.
You are agreeing to this and any problems with this must be discussed prior to the course.
If you refuse on the course day you will still be charged the full course fee even if not completed.
You will be using your own kit on the course day if you purchase one, or use our products for £10.
Some Companies include the use of products on the day for students to use, but they charge double or more for the courses than Top Talons do which covers the cost of using their products. Top Talons courses are very good value for money compared to many especially ‘ branded’ training which can run into over £1000 for one subject alone.
Students work on each other for all areas of waxing. Please leave some hair on so other students can train correctly.Working on each other is an agreement for booking the waxing course, unless pre agreed by Top Talons. If a student refuses on the training day to have any area waxed, they will not be able to proceed with the course and will lose their deposit.
Contact Lenses – contact lenses cannot be worn for eyelash extensions. Please bring either spare contact lenses or glasses, as when acting as a model for the other student, as you will have to remove them when being practised on.
Case studies may be required to receive your certificate. it is not a guaranteed certificate on the day.
Performing lash extensions is an intricate and involved treatment that requires the correct eyesight to apply them safely and in accordance with insurance requirements. If the trainer notices that lashes are not being applied safely and correctly using too much glue or other issues with incorrect application due to eyesight or any other reasons at all, certificates will not be issued and you may be asked to return for an assessment when there is a space on another date. There could be a charge for this. Case studies will also be required until a level of safety and standard is achieved.
Russian Volume Lash Courses
You must bring all your own classic lash kit with you including gel pads and tape.
Russian Volume Tweezers.
There are numerous styles of Russian Volume Lash Tweezers. We at Top Talons only stock ONE type of Russian Volume Lash tweezer as we found this to be our most popular. If you require a certain style of curved Russian Volume Lash tweezer you would need to bring your own with you, as we will not have them available on the day. We only offer one type.
NOTE A jade stone is required for the glue, you would bring one with you or buy one on the day if you do not have one.
If you bring a model to practise on for any of the courses or are acting as a model for another student the model must agree to be compliant and allowthe student to perform the treatment safely and correctly. If this is not the case and the model is not suitable, you will be asked to re book the course for another date and a fee of £50 will be charged. For any eye treatment courses such as lash extension the model is agreeing by booking or attending Top Talons courses to act as a model that they will keep eyes closed at all times during the treatment unless advised by the trainer. You are agreeing to inform any models you may bring of this before their attendance.
Models for Eyelash Extension Courses
You are agreeing to act as model for another student when booking an eyelash extension course classic or Russian Volume, unless pre agreed by Top Talons. The course can sometimes not finish til 5-5.30. You are agreeing to stay if necessary.
These are on selected dates only and we do not run them all the time so dates may not be showing at certain times, plus special offers can be subject to terms and conditions.
Terms for 12 weeks nail course
Evenings 6-9 pm for 12 Monday evenings.
Arrive 6.00 pm
Start 6.15 pm no exceptions, If you are late you may not be admitted.
You would need to bring a model to practise on for each session attended.
Any weeks missed will be charge at £85 to redo that part at a later date.
Each weekly payment would need to be made on the Saturday A WEEK prior to the next Monday evening session. (not the Saturday before the Monday)
You would call and give us the last 3 digits of the card being used and we would then take the payment for the next session.
An accredited certificate will be issued (which is suitable for insurance BUT the certificate would only be issued upon FULL completion of ALL 12 weeks and all subjects covered.
If the course is not fully completed NO certificate will be issued at all as the course will NOT have been completed.
If kits are booked along with the course they will be set up ready for you to use on your session when you arrive each time.
Kits cannot be taken away until the end of the 12 week session unless paid for each time.
If you wish to take the kits with you to practise at home we can advise how much will be required to be paid at before session. Please let us know on this.
The following Terms and Conditions are subject to each and every course booked
Students agree they have read, understood and accept the Terms in full before proceeding with their course booking.
Our apologies if this all sounds very formal but we do not want any confusion about terms etc.
To confirm a booking we require a deposit.
We reserve the right to request payment of a deposit at any time. Should the customer fail to pay such deposit when requested to do so, we may treat the booking as having been cancelled by the customer.
Top Talons courses are subject to the current applicable rate of VAT.
Top Talons certificates are accredited by Beauty Guild and some by ABT for insurance. We have standards that have to be adhered to.
It is NOT guaranteed that you will be issued with a certificate if unsuccessful on the course day. In this case you wold be asked to send in case studies by photograph until the tutor is satisfied that a certificate will be issued. In some cases it may be you have to come back for further training/guidance and this could be charged for. Certificate will be sent via post only once successful within 7 days.
Photographs might be taken on the course days. Please let us know if you do not want to be included. these will be used on our Facebook and website. All these images belong to Top Talons and cannot be copied without permission.
All deposits are non refundable and non transferable within 28 days of the course date.
If you wish to cancel with more than 28 days before the course date you will normally be refunded in full.
This may not apply if equipment has been ordered or special arrangements made.
Cancellation of a confirmed booking will only be accepted from the client who paid the deposit
please call 01246 569818 and then confirm in writing
We reserve the right to amend our rates without notice, however, bookings will always be
honored at the price that applied at the time of booking,
A deposit is 50% of the full amount of the kit and/or course
If you wish to pay the full amount you may and only the normal deposit amount is subject to terms.
Deposits can be paid in a number of ways
Credit cards – please check with us first.
We do not normally accept American Express cards and similar – please check with us first
Debit cards – no additional charge for £10 payment or more
We advise against sending cash in the post.
We do not normally accept cheques – please check with us first.
We do not normally accept credit cards – please check with us first.
We do not normally accept American Express cards and similar – please check with us first.
Balances can be paid by
Debit cards – no additional charge for £10 payment or more.
Any balance must be paid by the end of the course, if not we may retain certificate and any kit.
If you are traveling to us from a reasonable distance,
We recommend that you take out Travel Insurance to cover all eventualities.
If you do have to cancel with us and think you may be able to make a claim on your insurance or against another party we will be more than willing to provide you with a Cancellation Invoice. Just ask.
If the weather is very severe and it is unsafe to travel we will normally rearrange the course you will not lose your deposit but we will not refund your deposit. If you have any doubts about travelling call us up to 9pm the night before.
We take advice on severe weather from motoring organisations – decisions are at our discretion
Students must be at the course location 15 minutes prior to the commencement of the course time
It is important to arrive in time, as stated – failure to do so and possibly missing part of the course may
result in certificate not being issued and full payment still being due.
You are accepted onto a course on the understanding that you attend on the date and at the time specified in your confirmation email. Classes will commence promptly at the time stated,
irrespective of whether all students are present, and are not delayed for late-comers.
Tutors are not responsible for repeating notes or stages missed,
and can refuse to admit you at their discretion.
Mobile phones do not need to be switched off during the course, you may have need for family to be able to contact you, but you are not allowed to use the phone for social calls or for texting.
It is very off putting and inconsiderate to other course members.
Attendance and Diplomas
Paying for and/or attending a course does not guarantee the awarding of a diploma or certificate.
Diplomas are gained by the successful fulfillment of the criteria set out by the course provider and its accrediting bodies, and the awarding of diplomas is at the discretion of the tutor.
In the case of a dispute, the decision of the Principal is final.
We will endeavour to issue certificates on the day, but if not we will aim to deliver them within 6 weeks after the course date.
If people travel together we do not allow people working on each other, as it is better to work on someone you do not know to create a ‘real’ environment.
The use of camcorders, mobile phone cameras and audio equipment during a class is not permitted.
You may take photos of your work ie Nails at the end of the course with other persons consent.
We do not allow student to promote their own business to other students, either verbally or by literature. eg handing out leaflets / materials
We do not allow students to offer other students training or advice on how to perform treatments.
Students unable to understand or speak English will not be permitted to attend courses without the assistance of a suitably qualified interpreter. The student is responsible for this expense.
Would guests please note that we can not be responsible for the loss of property.
Please remember that nothing of any value should be left unattended in public rooms
We only allow one smoking break at lunch time, as more than this disrupts the course timings and disrupts the learning experience of other students on the course who do not smoke.
For the comfort and safety of all guests smoking of any kind is not allowed anywhere inside the building
anyone who ignores this will be charged for appropriate cleaning and replacement of furnishings.
There is a smoking area outside which you may use.
If any student behaves improperly on or around the tutor’s premises, either before or during a course or damages or removes any equipment without consent, they will be asked to leave.
no refund of fees will be given and legal action may be taken.
We will not be liable for any failure to provide the services contracted in the following circumstances:
Industrial action by employees.
Industrial action by the staff of a major supplier.
Fire, lightening, aircraft impact, explosion, riot and civil commotion, malicious damage, storm, tempest, flood, burst pipes, earthquake and impact.
Postal bookings which do not reach us.
Breakdown of plant any failure to supply to us of gas, electricity, water services, etc.
Any other circumstances beyond our reasonable control.
Refunds will not be made, but we will transfer to another available date.
There are plenty of parking spaces if everyone positions their vehicle in a sensible way.
Please DO NOT park on the road
Mardon House cannot be held responsible for any damage or loss to any vehicles.
It would be very hazardous to reverse out of the driveway so please turn and leave out forwards.
Please have consideration for other guests and our neighbours.
If you are arriving on a Sunday morning you may have been up for a long time but our neighbours may not
We reserve the rights in the design, text, graphics, images and course material, handouts, website, prospectus, and all other literature is the copyright of Top Talons and the use of them are not permitted without prior approval in writing from ourselves.
Any other use of the companies materials including reproduction for purposes and alteration, modification, distribution or republication without our prior written permission is strictly prohibited and may result in legal action being taken against you.
All materials, handouts, workbooks and other literature supplied must not be copied or used in any way.
All materials are copyright to the company and MUST NOT be reproduced in any form.
All student and client information is kept confidential.
Courses notes, receipts, kits, certificates are normally issued on the course day.
Kit contents may vary from time to time eg if we have a special price on a product, we may include it in a kit that may not be available at a later date. We will honour kit contents as per this website at the time of booking.
No refund of fees or transfer onto a later course can normally be offered if you fail to attend on the day of your course for any reason
(hospital/doctor/dentist appointment, domestic crisis, travel delays, cold/flu, change of mind, lack of child care etc.). Fees are not refundable or transferable in this instance.
To ensure fairness, these terms apply to everyone, and there are good reasons for them.
Unlike many training providers we will run a course, with the overheads that this incurs, even if we have very low student numbers – you may be one of only two students booked which,
if you do not attend, may mean cancelling the course causing loss of time and money to the tutor and other student. In addition our courses are very popular, and it’s quite likely that we turned away
another student who could have taken your place.
In exceptional circumstances of extreme and sudden onset of illness, or other emergencies you must contact the course tutor, prior to the start of the course, by telephone to explain your absence and to follow up in writing.
Proof will be required
At our discretion we may be prepared, for an additional fee – dependent on course ie 25%
to offer you a place on the next available course.
If you are not able to take up this place, then no refund will be offered.
We rarely have to cancel a course, but if we do we will transfer you onto the next date that’s convenient for you and has availability at no extra charge.
We will always try give you at least 48 hours notice of a cancellation
(unless exceptional circumstances apply) and if no other date suits you we will issue you with a refund less a 25% admin fee min £25.
(unless you have previously amended a date etc)
You may if you have a uniform wear it for your course
It is NOT a requirement to wear one.
But please do wear suitable clothing
for example – pedicure – do not wear tight ankled trousers (you can’t push them up to reach leg)
For students attending any nail course, nail enhancement must not be worn.
Please check with us for your particular course
Drinks will be available for you to enjoy, where possible, during break times of your course.
Please be aware, that if you suffer from allergies or have any special dietary requirements.
We have no control or take any responsibility over the ingredients of the refreshments available and takes no responsibility for clients suffering any allergic reactions or special dietary specifications.
As part of our commitment to providing excellent customer service your opinion and feedback is valued and we welcome any of your comments.
These conditions form the main part of the contract between ourselves and the Student.
Only the Principal shall be authorised to alter or waive any of the aforementioned terms and conditions.
These Terms & Conditions may be changed at any time,
You must e mail to say that you accept terms and conditions with your full name and course to – email@example.com
THIS IS PART OF YOUR BOOKING